Customer Service

As an A+ member of the BBB, The Key People Company prides itself on ensuring excellent customer service by the contractors we engage. Each customer can work directly with its contractor to address any issues that arise. Additionally, each customer receives a dedicated customer service representative from the Key People who will return calls in a timely manner and who is committed to resolving any concern not satisfactorily resolved with the contractor provided to perform contracted services.

Our customer service representatives will provide monthly communication and on-site visits to confirm that contractual obligations are being met. Additionally, we contract with only known and reliable contractors to perform your work. The Key People Company is available 24/7 should an emergency arise.